Professional manipulators--salespersons, hypnotists, advertising pros, evangelists, con men and some therapists--bank upon their mark's inclination to find more meaning in a situation than there actually is. The desire to make sense out of our experience has led us to many wonderful discoveries, but it has also led some of us to many follies. The manipulator knows that his mark will be inclined to try to make sense out of whatever he is told, no matter how farfetched or improbable. He knows, too, that people are generally self- centered, that we tend to have unrealistic views of ourselves and that we will generally accept claims about us that reflect not how we are or even how we really think we are but how we wish we were or think we should be. He also knows that for every several claims he makes about you which you reject as being inaccurate, he will make one that meets with your approval; and he knows that you will remember the hits he makes and forget the misses.
Thus, a good manipulator can provide a reading of a total stranger which will make the stranger feel that the manipulator possesses some special power. For example, Bertram Forer has never met you, the reader, yet he offers the following cold reading of you:
Some of your aspirations tend to be pretty unrealistic. At times you are extroverted, affable, sociable, while at other times you are introverted, wary and reserved. You have found it unwise to be too frank in revealing yourself to others. You pride yourself on being an independent thinker and do not accept others' opinions without satisfactory proof. You prefer a certain amount of change and variety, and become dissatisfied when hemmed in by restrictions and limitations. At times you have serious doubts as to whether you have made the right decision or done the right thing. Disciplined and controlled on the outside, you tend to be worrisome and insecure on the inside.Your sexual adjustment has presented some problems for you. While you have some personality weaknesses, you are generally able to compensate for them. You have a great deal of unused capacity which you have not turned to your advantage. You have a tendency to be critical of yourself. You have a strong need for other people to like you and for them to admire you.
Here's another reading:
People close to you have been taking advantage of you. Your basic honesty has been getting in your way. Many opportunities that you have had offered to you in the past have had to be surrendered because you refuse to take advantage of others. You like to read books and articles to improve your mind. In fact, if you're not already in some sort of personal service business, you should be. You have an infinite capacity for understanding people's problems and you can sympathize with them. But you are firm when confronted with obstinacy or outright stupidity. Law enforcement would be another field you understand. Your sense of justice is quite strong.
The last one was from astrologer Sidney Omarr. He's never even met you and yet he knows so much about you! [Flim-Flam!, p. 61.] The first one was taken by Forer from a newsstand astrology book.
The selectivity of the human mind is always at work. We pick and choose what data we'll remember and give significance to. In part we do so because of what we already believe or want to believe. In part we do so in order to make sense out of what we are experiencing. We are not manipulated simply because we are gullible or suggestible, or just because the signs and symbols of the manipulator are vague or ambiguous. Even when the signs are clear and we are skeptical, we can still be manipulated. In fact, it may even be the case that particularly bright persons are more likely to be manipulated when the language is clear and they are thinking logically. To make the connections which the manipulator wants you to make, you must be thinking logically.
We should remember that just as scientists can be wrong in their predictions, so pseudoscientists and quacks can sometimes be right in theirs.
There seem to be three common factors in these kinds of readings. One factor involves fishing for details. The psychic says something at once vague and suggestive, e.g., "I'm getting a strong feeling about January here." If the subject responds, positively or negatively, the psychic's next move is to play off the response. E.g., if the subject says, "I was born in January" or my mother died in January" then the psychic says something like "Yes, I can see that," anything to reinforce the idea that the psychic was more precise that he or she really was. If the subject responds negatively, e.g., "I can't think of anything particularly special about January," the psychic might reply, "Yes, I see that you've suppressed a memory about it. You don't want to be reminded of it. Something painful in January. Yes, I feel it. It's in the lower back [fishing]...oh, now it's in the heart [fishing]...umm, there seems to be a sharp pain in the head [fishing]...or the neck [fishing]." If the subject gives no response, the psychic can leave the area, having firmly implanted in everybody's mind that the psychic really did `see' something but the subject's suppression of the event hinders both the psychic and the subject from realizing the specifics of it. If the subject gives a positive response to any of the fishing expeditions, the psychic follows up with more of "I see that very clearly, now. Yes, the feeling in the heart is getting stronger."
Fishing is a real art and I don't doubt that it is better done by someone who genuinely believes they have psychic powers than by a fraud. The insincerity and forced quality of the con artist will be recognized by many intelligent people, but even a very bright person can be taken in by a sincere but deluded psychic.
Another characteristic of these readings is that all of the initial claims are put in either vague statement form ("I'm getting a warm feeling in the crotch area") or in the form of a question ("I sense that you have strong feelings about someone in this room. Am I right?") Most of the specific claims are provided by the subject himself.
Finally, those occasions where the psychic has guessed wrongly about the subject will be forgotten by the subject and the audience. What will be remembered are the seeming hits, giving the overall impression of "wow, how else could she have known all this stuff unless she is psychic." This same phenomenon of suppression of contrary evidence is so predominant in every form of psychic demonstration that it seems to be related to the old psychological principle: a man sees what he wants to see and disregards the rest.
A final note: cold reading should not be confused with the fraud perpetrated by so-called "faith healers." As to the latter, I highly recommend the film Leap of Faith with Steve Martin. The film depicts a shrewd preacher who combines cold readings with fraud to line his pockets.
See related entries for the Forer effect and selective thinking
further reading
Dickson, D.H., & Kelly, I.W. "The 'Barnum effect' in personality assessment: A review of the literature," Psychological Reports, 57, 367-382, (1985).
Hyman, Ray. "'Cold Reading': How to Convince Strangers That You Know All About Them" in The Skeptical Inquirer Spring/Summer 1977.